You may reach out to our customer service team via our contact page here: https://theherbalacademy.com/contact-us/

Messaging via the contact us page will alert our team via email, which provides the fastest response time. 

To ensure the quickest and most accurate response when contacting us, please use or include the email you used for enrollment and/or ordering.

If after 48 hours, you haven't heard back from Herbal Academy, please check your spam filter and/or promotional tab if you use gmail for our response and then add our email address to your list of trusted contacts!

If calling us, you will be promoted to leave a message. Please allow up to 48 hours for a return phone call. To ensure the quickest and most accurate response when contacting us, please include the email you used for enrollment and/or ordering in your message.

You may also search our self-help knowledge base for answers to your questions. If you are not able to find an answer to your question in the Knowledge Base, reach out to us at via our contact page here: https://theherbalacademy.com/contact-us/

We strive to answer each inquiry within 48 hours on business days. If you have reached out late on Friday, over the weekend, or during a United States holiday, there may be a slight delay in response. We personally read and answer every single email (unless it is obvious spam)!