General Information 8

• What is the Herbal Academy?
• Is the Herbal Academy accredited?
• Can the Herbal Academy help me become a certified herbalist?
• Which course is right for me? Where should I start?
• What is it like to study with the Herbal Academy?

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Contacting the Herbal Academy 2

• Can I visit the Herbal Academy?
• What is the best way to contact the Herbal Academy?

Becoming an Herbalist 4

• Can I call myself an herbalist?
• Can the Herbal Academy help me become a Registered Herbalist with the American Herbalists Guild?
• Do I need to become a Registered Herbalist to be legally safe?
• How to become an Herbalist?

Registration Issues 3

• Price is not the same at checkout. What is going on?
• I'm unable to register (email not recognized). What should I do?
• I'm trying to register for a course, but the cost is much higher than shown on the sales page. Why?

Login Troubleshooting 5

• Try this first!
• I'm having trouble logging in on a mobile device. Help?!
• How do I login to my course?
• How do I reset my password?
• The sign in / login page seems to be going in a loop - what is happening?

Course Troubleshooting 12

• I cannot find the quiz!
• How do I check my quiz score?
• How do I submit my quiz?
• What is a passing score for a quiz?
• When will my quiz be graded? (Advanced Herbal Course)

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Email Troubleshooting 2

• Why haven't I received any emails from the Herbal Academy since I enrolled?
• How do I unsubscribe from emails?

Introductory Herbal Course 7

• What is covered in the Introductory Herbal Course?
• Introductory vs. Intermediate Herbal Course. What are the differences?
• Are textbooks required for the Introductory Herbal Course?
• Are textbooks included in my online enrollment for the Introductory Herbal Course?
• Can I purchase the Introductory Herbal Course textbooks with a payment plan?

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Intermediate Herbal Course 5

• What is covered in the Intermediate Herbal Course?
• Should I start with the Intermediate or Introductory Herbal Course?
• Are textbooks included in my online enrollment in the Intermediate Herbal Course?
• How long does it take to finish the Intermediate Herbal Course?
• Can I start with Intermediate Herbal Course?

Business Herbal Course 6

• What is covered in the Business Herbal Course?
• Is the Business Herbal Course relevant if I live in Australia?
• Is the Business Herbal Course relevant if I live in Canada?
• Is the Business Herbal Course relevant if I live outside the US?
• Should I enroll in the Business or Advanced Course? What is the difference between these courses?

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Advanced Herbal Course 6

• What is covered in the Advanced Herbal Course?
• Is there a textbook for the Advanced Herbal Course?
• Can the Herbal Academy write a letter of recommendation for me?
• Do I need to submit course exercises for the Advanced Herbal Course?
• How do I correctly submit the unit 1 quiz for the Advanced herbal Course?

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Textbooks 8

• Are textbooks required?
• Can I purchase my textbooks with a payment plan?
• Can I purchase Textbooks and enroll in Path Package?
• How can I purchase course textbooks with the student discount?
• How much is the student discount for textbooks?

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Short Courses - General Questions 5

• What short courses do you offer?
• Where can I learn more about short courses?
• Why aren't there full quizzes in some of the mini and short courses?
• Will I receive a certificate for completing a short course?
• How long does it take to complete a short course?

Botany and Wildcrafting Course 6

• Should I enroll in the Botany course or Introductory course? Is there overlap between these courses?
• What is covered in the Botany and Wildcrafting Course? Who is it for?
• How long does it take to complete the Botany and Wildcrafting Course?
• What herbs are covered in the Botany & Wildcrafting course?
• Will the Botany & Wildcrafting course help me learn to identify the plants in my area?

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The Foraging Course 3

• Is the Foraging Course relevant to students outside of the United States / other countries?
• Does The Foraging Course content overlap with the Introductory or Intermediate Course?
• What is the difference between Foraging Course and Botany & Wildcrafting Course

Mastering Herbal Formulations 7

• Does the Advanced Herbal Course cover the material in the Mastering Herbal Formulations Course?
• Does the Mastering Herbal Formulations Course cover material in other courses?
• What types of herbal preparations are covered in the Mastering Herbal Formulations course?
• How many study hours does it take to complete the Mastering Herbal Formulations Course?
• Does this course include recipes?

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Herbal Materia Medica Course 2

• Do I need the Materia Medica Journal to complete this course?
• Can you tell me more about the Herbal Materia Medica Course?

Botanical Skin Care Course 10

• Will I be able to sell products after taking the Botanical Skin Care Course?
• Is the skin care book in the Intermediate course the same as the Botanical Skin Care book?
• Is there overlap in the Skin Care Course vs. other (foundational) courses?
• Can you tell me more about what preservatives to use for each recipe in the Botanical Skin Care Course
• Does the course teach how to make herbal preparations along with the 200 recipes provided in class?

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Holistic Cancer Care Course 3

• What is covered in the Holistic Cancer Course? Who is it for?
• Is the Holistic Cancer Care Course a good fit for cancer coaches?
• Why are there some conventional treatment references in the Holistic Cancer Course?

Making Herbal Preparations 101 Mini Course 7

• What materials do you need for the Making Herbal Preparations 101 Mini Course?
• Are the laminated guides included in the course as a download?
• Can the laminated guides be purchased separately?
• How many sheets are included in the laminated guide upgrade?
• Which herbs are covered in the Making Herbal Preparations 101 Min Course

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Natural Perfumery Course 3

• What supplies do I need for the Natural Perfumery Course?
• What is covered in the Natural Perfumery course?
• Will I receive a certificate when completing the Natural Perfumery Course?

Tincture Making 101 Mini Course 4

• How does the Tincture Making 101 Mini Course differ/compliment/expand tincture information included in foundational courses?
• What are the differences between Mastering Herbal Formulations and Tincture Making 101?
• Do I need the Tincture Making Guidebook?
• What level knowledge do I need to take Tincture Making 101? Are there any prerequisites?

My Herbal Study Tips Mini Course 2

• When will My Herbal Study Tips Mini Course open again?
• Can I purchase an extension for the My Herbal Studies Mini Course?

Becoming an Herbalist Mini Course 6

• Why can't I enroll in the Becoming an Herbalist Mini Course?
• How long will I have access to the Becoming an Herbalist Mini Course?
• Can I purchase an extension for the Becoming an Herbalist Mini Course?
• I'm having trouble registering for the Becoming an Herbalist Mini Course, can you help?
• How long do I have to complete the Becoming an Herbalist Mini Course?

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Herbal Self-Care for Stress Management Course 4

• Will I receive a certificate when completing the Herbal Self Care for Stress Management Course?
• Can you tell me more about the Self Care Journal Upgrade?
• How many study hours are needed to complete the Herbal Self Care for Stress Management Course?
• Does the Herbal Self-Care for Stress Management Course come with lifetime access?

The Mushroom Course 3

• How long is The Mushroom Course? How many study hours?
• Will I receive a certificate when completing The Mushroom Course?
• What will I learn in The Mushroom Course?

Botanical Drawing for Herbalists Course 1

• What supplies do I need for the Botanical Drawing for Herbalists Course?

Canna+Herbs Course 5

• What will I learn in the Canna+Herbs Course?
• Does the Canna+Herbs Course come with Lifetime Access?
• Will I receive a certificate when completing the Canna+Herbs Course?
• Are there any prerequisites for enrolling in the Canna+Herbs Course?
• How do I access the Canna+Herbs Bonus Portal?

The Craft of Herbal Fermentation Course 5

• Will I receive a certificate when completing the Craft of Herbal Fermentation Course?
• What will I learn in the Craft of Herbal Fermentation Course?
• What supplies do I need for the Craft of Herbal Fermentation Course?
• How long is the Craft of Herbal Fermentation Herbal Course?
• Does the Craft of Herbal Fermentation course come with Lifetime Access?

Online Nature Camp: Herbalism For Kids 4

• How long can I access the Online Nature Camp?
• How do I access the nature camp? It's not in my Student Dashboard.
• Can I share the nature camp with others?
• Can I use the nature camp to teach a group class?

General Intensive Questions 5

• Are all Intensives and Workshops in The Herbarium?
• How are workshops and intensives different from courses?
• Do intensives/workshops have lifetime access?
• Do I get access to all workshops/intensives inside The Herbarium?
• Is there overlap between workshops and courses?

Emulsifiers and Preservatives Workshop 3

• Is the Emulsifiers and Preservatives Intensive available in The Herbarium?
• Is there overlap between the Emulsifiers and Preservatives Intensive and the Botanical Skin Care Course?
• Are there prerequisites for Emulsifiers and Preservatives Intenstive?

Online Nature Camp: Herbalism For Kids 3

• How long do I have access to the Kid's Nature Camp?
• How do I access the Kid's Nature Camp? I can't find it.
• Can I use the Nature Camp lessons with a group?

Herbal Aphrodisiacs Intensive 4

• Is the Herbal Aphrodisiacs Intensive available in The Herbarium?
• How does the Herbal Aphrodisiacs Intensive work?
• What will I learn in the Herbal Aphrodisiacs Intensive?
• Will I receive a certificate after completing the Herbal Aphrodisiacs Intensive?

Herbs for ADHD, Cognition, and Focus Intensive 4

• Is the Herbs for ADHD, Cognition, and Focus Intensive also in The Herbarium?
• Will I receive a certificate after completing the Herbs for ADHD, Cognition, and Focus Intensive?
• What will I learn in the Herbs for ADHD, Cognition, and Focus Intensive?
• Who teaches the Herbs for ADHD, Cognition, and Focus Intensive?

An Ayurvedic Approach to Joint Pain Intensive 4

• Will I receive a certificate for completing An Ayurvedic Approach to Joint Pain Intensive?
• What will I learn in An Ayurvedic Approach to Joint Pain Intensive?
• Who teaches the Ayurvedic Approach to Joint Pain Intensive?
• How long will I have access to the Ayurvedic Approach to Joint Pain Intensive?

Botanical Mixed Drinks Workshop 3

• How long do I have access to the Botanical Mixed Drinks Workshop?
• How does the Botanical Mixed Drinks Workshop work?
• What will I learn in the Botanical Mixed Drinks Workshop?

Pre-Enrollment Questions 25

• Do you offer CEUs?
• Are your courses offered in other languages?
• Can I see what a certificate looks like?
• Can minors enroll?
• I live outside the US, is the course content still relevant to me?

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Which course is right for me? 5

• I am a nurse looking to add herbalism to my practice, what course would be best for me?
• Do I need to start with the Introductory Herbal Course
• Which course cover pregnancy, women's issues, doula, midwife, midwives, and/or women's health?
• I want to pursue an education and career in herbalism, which courses should I take?
• Can I start with the Business Herbal Course?

Course Descriptions 4

• What information is covered in Advanced Herbal Course?
• What information is covered in the Introductory Herbal Course?
• What information is covered in the Intermediate Herbal Course?
• What information is covered in the Business Herbal Course?

Herbalist Path Packages 8

• What are Path Packages and how do they work?
• Can you tell me more about the Family Herbalist Path Package?
• What is included in the Professional Herbalist Path Package?
• What is included in the Clinical Herbalist Path Package?
• What package has all the courses?

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General course questions 8

• Can I access PDFs all at once for printing?
• How do I move on to the next unit?
• How do I reset my password?
• Can I pause my course?
• Where can I ask questions? How do I get in touch with a teacher?

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Certificates and Badges 4

• Where is my badge?
• Will I receive a certificate?
• I didn't receive a certificate, why not?
• How do I print my certificate?

Student Community - My Herbal Studies (MHS) 5

• Which courses qualify for access to the student community group?
• Why is the student community group on Facebook?
• Why was my MyHerbalStudies access request denied?
• How do I join the student community group?
• My post was declined in MyHerbalStudies, why?

Extensions 3

• Can I purchase an extension for my course?
• I purchased the wrong extension, what should I do?
• I previously purchased an extension for a course than now has Lifetime Access, what happens now?

Lifetime Access 8

• What exactly does Lifetime Access mean?
• I’m a current student or previously enrolled student, do I have Lifetime Access now?
• Why do I have to purchase Lifetime Access?
• I’ve previously purchased an extension on my course(s), what now?
• Am I required to migrate my courses to Lifetime Access?

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International Herbal Resources 3

• Guilds & regulations in Canada
• UK Specific herbalist resources
• Are your courses offered in other languages?

International Student Questions 3

• I live outside the US, where can I find the herbs used in your courses?
• International shipping costs are high! Are there digital versions of textbooks, planner, or guidebook?
• Are prices in my currency or USD?

About The Herbarium 5

• What features are included in The Herbarium?
• How do I access the intensives in The Herbarium?
• What Intensives are included in The Herbarium?
• Is there a monthly Herbarium membership / subscription?
• Can I give The Herbarium as a gift?

Herbarium Account and Tech Support 3

• How do I change my email address and password for The Herbarium
• How do I cancel my Herbarium subscription?
• How do I update my credit card in The Herbarium?

Herb-related questions 10

• Can you give me advice about my dog/cat?
• How does deglycyrrhizinated licorice work?
• Herbs for smoking - Can you recommend herbs that I can smoke?
• Are there substitutes for honey and beeswax in herbal preparations?
• I have been ingesting essential oils, is this safe?

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Payments 8

• How do I enroll in a payment plan?
• How do payment plans work?
• Can you change my payment date for my payment plan?
• Can I cancel my payment plan/stop payments?
• How do I pay my failed payment?

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Student Discounts and Financial Aid 5

• Do you offer discounts for individuals enrolled in a university?
• Can I include Herbal Academy on FAFSA application?
• Do you accept Pell Grants?
• Does the Herbal Academy offer scholarships and financial aid?
• Do you accept GI Bill payments or offer a military discount?

Goods Shop & Ordering 3

• What is the Goods Shop?
• Do you offer gift certificates for the Goods Shop?
• Where is my Confirmation Email for my Goods Shop order?

Shipping Questions 7

• Do you ship internationally?
• Can you ship via a different shipping service?
• When will my order ship?
• My shipment was damaged in shipment - what should I do?
• What are your shipping costs?

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Cancellations and refunds 4

• Can I get a refund? What is the refund policy for online programs?
• What is the cancellation policy for The Herbarium memberships?
• What is the failed or declined payment policy? What if I don't pay all of my installments?
• What is your shipping, return and exchange policy for Goods Shop orders?

Selling herbal products 3

• Do I need a liquor license to sell tinctures?
• Do I need a lawyer? Can I legally dispense herbs? How important is the RH from AHG?
• How to find a lawyer for herbalists?

Business Herbal Course 1

• Does the Business Herbal Course cover state and local level compliance?

Affiliate Program 3

• Can you tell me about the affiliate program?
• How can I become an affiliate?
• I can't login to the affiliate portal, how do I reset my password?

Advertisements and Guest Posts 3

• Does the Herbal Academy accept guest posts?
• Can I advertise with the Herbal Academy?
• Can I partner with the Herbal Academy?