General course questions 8

• Can I access PDFs all at once for printing?
• How do I move on to the next unit?
• How do I reset my password?
• Can I pause my course?
• Where can I ask questions? How do I get in touch with a teacher?

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Certificates and Badges 4

• Where is my badge?
• Will I receive a certificate?
• I didn't receive a certificate, why not?
• How do I print my certificate?

Student Community - My Herbal Studies (MHS) 5

• Which courses qualify for access to the student community group?
• Why is the student community group on Facebook?
• Why was my MyHerbalStudies access request denied?
• How do I join the student community group?
• My post was declined in MyHerbalStudies, why?

Extensions 3

• Can I purchase an extension for my course?
• I purchased the wrong extension, what should I do?
• I previously purchased an extension for a course than now has Lifetime Access, what happens now?

Lifetime Access 8

• What exactly does Lifetime Access mean?
• I’m a current student or previously enrolled student, do I have Lifetime Access now?
• Why do I have to purchase Lifetime Access?
• I’ve previously purchased an extension on my course(s), what now?
• Am I required to migrate my courses to Lifetime Access?

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