General course questions

Can I access PDFs all at once for printing?
We provide PDFs of the course material so students can download the material to their computer for future access even after course access has expired. The ...
Wed, 13 Mar, 2024 at 4:43 PM
How do I move on to the next unit?
You can move onto the next Unit by visiting your Student Dashboard and clicking on the drop down button located under next to your course title in the cours...
Thu, 14 Mar, 2024 at 5:42 PM
How do I reset my password?
You can reset your password by visiting this page: https://theherbalacademy.com/my-account/lost-password/? Please check your spam folder and if you use gma...
Thu, 14 Mar, 2024 at 5:44 PM
Can I pause my course?
Courses cannot be paused, however many courses now have Lifetime Access, which allows students to work at their own pace.  Extensions are available for ...
Thu, 14 Mar, 2024 at 5:49 PM
Where can I ask questions? How do I get in touch with a teacher?
You can always send your questions to us here either through the Contact Us form or directly to customerservice@theherbalacademy.com. We will assist you and...
Thu, 14 Mar, 2024 at 5:55 PM
Why can't I access the entire course at once?
Our courses are set up such that students must pass a quiz with a score of 80% or higher to progress on to the next unit. As a school, we provide our course...
Thu, 14 Mar, 2024 at 6:02 PM
Where can I purchase supplies?
You can find a list of worldwide sources for purchasing supplies here: https://theherbalacademy.com/purchase-herbs-and-supplies-world-wide/
Thu, 14 Mar, 2024 at 7:01 PM
I'm having trouble with my quiz. Can you help?
Please see the course troubleshooting folder for help pertaining to your course quiz: https://herbalacademy.freshdesk.com/support/solutions/folders/28000027...
Thu, 14 Mar, 2024 at 7:58 PM