Goods Shop & Ordering 3

• What is the Goods Shop?
• Do you offer gift certificates for the Goods Shop?
• Where is my Confirmation Email for my Goods Shop order?

Shipping Questions 7

• Do you ship internationally?
• Can you ship via a different shipping service?
• When will my order ship?
• My shipment was damaged in shipment - what should I do?
• What are your shipping costs?

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Cancellations and refunds 4

• Can I get a refund? What is the refund policy for online programs?
• What is the cancellation policy for The Herbarium memberships?
• What is the failed or declined payment policy? What if I don't pay all of my installments?
• What is your shipping, return and exchange policy for Goods Shop orders?