Login Troubleshooting

Try this first!
When experiencing issues on the website, it is helpful to give the following a try. First, try refreshing the page a few times to see if that helps. If not ...
Wed, 13 Mar, 2024 at 4:40 PM
I'm having trouble logging in on a mobile device. Help?!
It sounds like there may be an issue with your login credentials. Sometimes issues can arise with autofilling and/or mobile devices because an extra space g...
Wed, 13 Mar, 2024 at 4:42 PM
How do I login to my course?
To log in to class, please use the username and password you registered with when you enrolled in your program by clicking 'Sign In' located in the ...
Thu, 14 Mar, 2024 at 5:36 PM
How do I reset my password?
You can reset your password by visiting this page: https://theherbalacademy.com/my-account/lost-password/? Please check your spam folder and if you use gma...
Thu, 14 Mar, 2024 at 5:45 PM
The sign in / login page seems to be going in a loop - what is happening?
When this happens it is often an issue with the browser or login credentials. Please be sure you do not have any extra spaces before or you after your usern...
Thu, 14 Mar, 2024 at 7:42 PM