Course Troubleshooting
Once you have completed all of the lessons within a Unit, you will be able to take the quiz! You will find the "Take A Quiz" button located at the...
Wed, 13 Mar, 2024 at 3:49 PM
You can check your quiz scores via your Student Dashboard. To do so, please locate your course in your Student Dashboard. Listed to the left of your course ...
Wed, 13 Mar, 2024 at 3:51 PM
During the quiz, you will see that there is a bar on the right hand side of the screen. At the bottom of the bar is a button that says "Finish the Quiz...
Wed, 13 Mar, 2024 at 3:51 PM
Students must pass each quiz with a score of 80% or higher in order to receive their Certificate of Completion. Students can retake each quiz as many times ...
Wed, 13 Mar, 2024 at 3:53 PM
The second part of the quizzes in the Advanced Course are manually graded by our teachers. Teachers do check these daily however it can take up to a week fo...
Wed, 13 Mar, 2024 at 3:57 PM
Some courses receive badges instead of certificates. However, if you are enrolled in a course that receives a certificate of completion and did not receive ...
Wed, 13 Mar, 2024 at 3:55 PM
Upon completion of any short course or workshop here at the Academy, students earn a badge of completion in their student dashboard. You can find your badge...
Wed, 13 Mar, 2024 at 3:58 PM
We have gotten feedback from some students that they prefer to be able to move directly to the next unit without taking a quiz, so for some of our short cou...
Wed, 13 Mar, 2024 at 3:59 PM
It may be an issue with the cache or browser. Clearing your cache or trying a different browser might do the trick. Chrome and Firefox both work well for t...
Wed, 13 Mar, 2024 at 4:01 PM
Often times when folks are having issues with printing, we find that it indicates that their PDF reader (such as Adobe Acrobat Reader) needs to be updated. ...
Thu, 14 Mar, 2024 at 7:29 PM